Notice at Collection
Effective: May 14, 2026
This Notice at Collection explains what personal information FAM Vans, Inc. ("FAM Vans," "we," "us") collects from California consumers and how we use it. For full details about your rights and how to exercise them, please see our Privacy Policy.
Categories of personal information we collect
- Identifiers: name, postal address, email address, phone number, IP address, driver's license number, government-issued ID numbers
- Customer records: signature, employment information, financial account information, income
- Protected classification characteristics: age, marital status (collected only when relevant to a credit application)
- Commercial information: vehicles purchased or considered, service history, products and services considered
- Internet or other electronic network activity: browsing and interaction with our website, ads, and emails
- Geolocation: approximate location derived from your IP address
- Professional or employment information: employer, position, length of employment
- Inferences: preferences and characteristics derived from the information above
- Sensitive personal information: Social Security number, driver's license number, financial account information, and account log-in credentials (where applicable)
Purposes for which we collect and use this information
- Respond to inquiries and provide customer support
- Process credit applications and submit them to lenders
- Complete and document vehicle sales, financing, leasing, service, and warranty transactions
- Verify identity and prevent fraud
- Comply with legal, tax, accounting, and record keeping obligations
- Market our products and services to you, subject to your preferences
- Operate, maintain, and improve our website
Retention
We keep personal information for as long as needed to fulfill the purposes above and to comply with applicable, legal, tax, accounting, and record keeping requirements. Credit application records are retained for at least 25 months following the date of the application, consistent with federal Regulation B.
Sale or sharing of personal information
We do not sell personal information for money. We may "share" personal information for cross-context behavioral advertising as that term is defined under California law. You can opt out at any time on our Your Privacy Choices page or by sending a Global Privacy Control (GPC) signal from your browser.
Sensitive personal information
We use sensitive personal information only for purposes permitted under California law, including providing the services you request, preventing fraud, and complying with legal obligations. You may request that we limit our use of your sensitive personal information through our Your Privacy Choices page.
Learn more
See our Privacy Policy for full details, including your California privacy rights and how to exercise them.
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at FAM VANS INC., 10870 Kalama River Ave., email: contact@famvans.com. We will address your concerns in accordance with applicable law.